From 6 April 2007, all deposits (for rent up to £25,000 per annum) taken by landlords and letting agents for Assured Shorthold Tenancies in England and Wales, must be protected by a tenancy deposit protection scheme.
Within 14 days, the landlord or agent is required to give you details about how your deposit is protected including:
the contact details of the tenancy deposit scheme
the contact details of the landlord or agent
how to apply for the release of the deposit
information explaining the purpose of the deposit
what to do if there is a dispute about the deposit
If you don’t get this information, ask your landlord or agent the simple question – ‘how is my deposit protected?’
You have a responsibility to return the property in the same condition that it was let to you, allowing for fair wear and tear.
Moving Out
At the end of the tenancy, check whether you are leaving the property and its contents in the condition in which it was let to you - allowing for fair wear and tear- and check that you have paid your rent and any other expenses. Then agree with your landlord or agent how much of the deposit should be returned to you.
Within 10 days – you should have received the agreed amount of the deposit.
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