How does it work?
Start of a new tenancy
At the beginning of a new tenancy agreement, pay your deposit to your landlord or agent as usual.
Within 14 days
Within 14 days, the landlord or agent is required to give you details about how your deposit is protected including:
the contact details of the tenancy deposit scheme
the contact details of the landlord or agent
how to apply for the release of the deposit
information explaining the purpose of the deposit
what to do if there is a dispute about the deposit
If you don’t get this information, ask your landlord or agent the simple question – ‘how is my deposit protected?’
You have a responsibility to return the property in the same condition that it was let to you, allowing for fair wear and tear.
More information on the type of schemes available What if your landlord isn’t protecting your deposit?
You can apply to your local county court. The court can order the landlord or agent to either repay the deposit to you or protect it in a scheme. If your landlord or agent has not protected your deposit, they will be ordered to repay three times the amount of the deposit to you.
More on resolving disputes Moving Out
At the end of the tenancy, check whether you are leaving the property and its contents in the condition in which it was let to you - allowing for fair wear and tear- and check that you have paid your rent and any other expenses. Then agree with your landlord or agent how much of the deposit should be returned to you.
Within 10 days – you should have received the agreed amount of the deposit.
you should have received the agreed amount of the deposit.
MarcFloyd pisze:Jesli pytasz o praktyke.... coz, tej na szczescie nie mialem okazji poznac Natomiast jak w kazdym takim przypadku, wydaje mi sie ze powinienes pisemnie zazadac zwrotu depozytu w podanym przez Ciebie terminie na wskazane przez ciebie konto bankowe.
The Tenancy Deposit Scheme came into force on the 6th April 2007. If you are not protecting a tenant’s deposit you will be ordered to repay three times the amount to the tenant so find out how you can protect deposits and resolve disputes.
June 2008: In a case which came before the Court in Cardiff where the letting agent failed to protect the deposit, the landlord had to pay the tenants compensation equal to 3x the deposit of £900 (total: £2,700 + costs) and also refund the original deposit in full. In Gloucester in March, a landlord was required to take the same action even though there were rent arrears.
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