Landlords and letting agents
The Tenancy Deposit Scheme came into force on the 6th April 2007. If you are not protecting a tenant’s deposit you will be ordered to repay three times the amount to the tenant
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At the beginning of a new tenancy agreement, pay your deposit to your landlord or agent as usual.
Within 14 days
Within 14 days, the landlord or agent is required to give you details about how your deposit is protected including:
the contact details of the tenancy deposit scheme
the contact details of the landlord or agent
how to apply for the release of the deposit
information explaining the purpose of the deposit
what to do if there is a dispute about the deposit
If you don’t get this information, ask your landlord or agent the simple question – ‘how is my deposit protected?’
You have a responsibility to return the property in the same condition that it was let to you, allowing for fair wear and tear.
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